We don't see ourselves as a letting agency — we see ourselves as long-term partners to the landlords and owners we work with. An independent East London company built on relationships, judgement and being genuinely useful, not on volume and quick wins.
Ekko was started by people who'd spent years inside the property industry and grown tired of how it treated the people relying on it. Landlords chased for answers. Tenants treated as line items. Agents who disappeared the moment a contract was signed.
We set out to build something quieter and more deliberate — a small, independent company where the person you speak to is the person making the decision, and where doing the right thing isn't weighed against a quarterly target.
Our ethos is simple: be straight with people, take ownership when things get difficult, and treat every property as if our own name were on the door. We'd rather lose a deal than win one we can't stand behind.
That's the why. The how is the part most companies skip — answering the phone, turning up in person, keeping our word, and staying involved long after the paperwork is filed. It isn't complicated. It's just rare.
Two decades in East London property means we've already seen the awkward tenancy, the council notice, the late-night maintenance call and the legislation change before it landed. That hard-won judgement is what stands between your asset and the things that go wrong — quietly, before they ever reach you.
Not just property-related — we take ownership of our entire behaviour, how we communicate, and how we treat the people we work with.
Clear written proposals and a single honest number. No setup fees, no letting fees, no surprise charges buried in the small print.
We'll have the hard conversations. We won't tell you what you want to hear — we'll give you our honest, experience-based opinion, even when it's uncomfortable.
We'll only take on your property if we can commit wholly to delivering the service. We don't stockpile instructions just to inflate numbers.
We'll always advise on the service that's right for you — not the one that's most convenient for us. How we deliver matters as much as the results we deliver.
We may use AI to help us work faster, but it will never replace the human connection. Every final decision is made by a person with your brief in mind.
Sound like your kind of agent?
Start a conversationProperty is a regulated industry — for good reason. We meet every requirement, and we publish the membership numbers so landlords and tenants can verify them independently. Compliance isn't an afterthought here; it's how we protect the people we work for.
Member of Client Money Protect (CMP) (no. CMPXXXXX). Every penny of rent and deposit we hold sits in a ring-fenced, insured client account.
Member of The Property Redress Scheme (no. PRS015905). Independent, free, impartial review if we ever fall short.
Supervised by HMRC under the MLR 2017. ID and source-of-funds checks on every sale and where required for landlords.
Gas Safety, EICR, EPC, smoke and CO alarms, deposit protection, How to Rent — managed end-to-end, evidenced and stored.
Registered with the ICO under ZC092696. Personal data is handled under UK GDPR and the Data Protection Act 2018.
A clear, time-bound complaints process — acknowledged in 3 working days, formally responded to in 15. Escalation to redress is your right, not a favour.
“It's the way they speak to you. No script, no jargon, no chasing. You feel like a person — not a postcode on a spreadsheet.”
Real names, real numbers, real opinions on football. The same people answer the phone today as will answer it next year.
If you care about doing right by landlords and tenants — and you've got the East London hustle — we'd love to hear from you. Send us your CV and a few lines on why Ekko.
Whether you're weighing us up against your current setup, or you're ready to move to an agent who actually adds value — we'd be glad to hear from you.
