Memberships & supervision
Letting and managing property in the UK is regulated. We meet every requirement and publish our membership numbers so you can verify them independently.
Last updated: June 2026
Property Redress Scheme
Member of The Property Redress Scheme — membership no. PRS015905.
Independent redress is a legal requirement for UK letting and estate agents. If we cannot resolve a complaint with you directly, the scheme provides a free, impartial review. Verify at https://www.theprs.co.uk/.
Client Money Protection
Member of Client Money Protect (CMP) — membership no. CMPXXXXX.
Required under the Client Money Protection Schemes for Property Agents Regulations 2019. See our dedicated CMP page.
Anti-Money Laundering supervision
Supervised by HMRC for the purposes of the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.
Supervisor registration: XAML00000000000
We complete ID and source-of-funds checks on every sales transaction and on landlords where required.
Data Protection (ICO)
Registered with the Information Commissioner's Office under ZC092696. See our Privacy Policy.
Deposit protection
Tenancy deposits taken in connection with assured shorthold tenancies are protected in a government-approved tenancy deposit scheme within 30 days of receipt, with prescribed information served on tenants.
Standards we work to
- Tenant Fees Act 2019 — see our Tenant Fees page.
- Housing Act 1988 & subsequent reforms — assured shorthold tenancies.
- Homes (Fitness for Human Habitation) Act 2018.
- How to Rent guide served on tenants at the start of every tenancy.
- Gas Safety, EICR, EPC, smoke & CO alarm regulations — managed end-to-end.
- Local authority selective & additional licensing across our boroughs.